Network Engineer

Designing, installing, maintaining and supporting communication networks within an organisation or between organisations.

Typical Job Roles: Network Technician, Network Engineer, Systems Engineer, Network Administrator

Typical Duration: 24 months

Network Engineer

Designing, installing, maintaining and supporting communication networks within an organisation or between organisations.

Typical Job Roles: Network Technician, Network Engineer, Systems Engineer, Network Administrator

Typical Duration: 24 months

Excellent Work-Based Learning is employer-responsive

TDM coaches guide and drive each individual, employer-responsive learning plan with intent to:

  • fully embed the employee into their new role
  • achieve and exceed the National Apprenticeship Standard.

Technical Competencies

By following a Network Engineer learning plan, you will prove at least the following Technical Competencies…


Design simple networks from a well-defined specification and apply appropriate security products and processes.

Installation and configuration

Install and configure network components, including switches, routers and firewalls.



Optimise the performance of network systems and services.


Monitoring and testing

Monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment.



Apply diagnostic tools and techniques to identify the causes of network performance incidents and problems.


Apply structured approaches to troubleshoot network incidents and problems, and repair faults in hardware, software products and the network.

System upgrades

Undertake system upgrades to network hardware, software and operating systems in line with change control and release and deployment processes as appropriate.

Network integration

Integrate network-related software into an existing network environment.


Interpretation of information

Interpret written requirements and technical specifications for network activities and maintain accurate records of network maintenance activities.

Technical support

Log and respond to network service calls and provide technical network support to end users as required.



Document work done in accordance with agreed procedures

Service level support

Operate within the parameters of service level agreements, standards and/or agreed response times.

Required Technical Knowledge and Understanding

  • Understands and applies the principles of networking, protocols and associated technologies (specifically this should include the latest published versions of OSI layer model, IP, TCP/IP, routing and switching, WANs, LANs)
  • Understands and applies the applied maths required to be a network engineer (e.g. algorithms, data, binary, probability and statistics)
  • Understands the causes and consequences of system failure including load balance and storage protocols and responds appropriately
  • Understands the architecture of a typical business IT system, including hardware, OS, server, virtualisation, middleware and applications
  • Understands and responds to security threats, firewalls and vulnerabilities

Typical Certifications

  • Knowledge Module 1: BCS Networking and Architecture QAN: 603/0686/5
  • Knowledge Module 2: BCS Mobile and Operating Systems QAN: 603/0134/X
  • Knowledge Module 3: BCS Cloud services QAN: 603/0218/5
  • Knowledge Module 4: BCS Coding and logic QAN: 603/0523/X
  • Knowledge Module 5: BCS Business Processes QAN: 603/0297/5
  • A selected Microsoft MTA Certification (which will exempt one or more of the BCS Knowledge Modules)
  • C&G Level 2 Functional Skills in English
  • C&G Level 2 Functional Skills in Maths

Professional Development: Skills, Attitudes and Behaviours

TDM are acutely aware that the UK faces a productivity gap in our workforce when we are compared against competitor nations.  We are determined to do our bit to improve the performance and quality standards of the UK workforce.

This is why TDM also offer a dedicated Professional Development Coach who, in collaboration with employer mentors, will further develop apprentices’:

  • Logical and creative thinking skills
  • Analytical and problem solving skills
  • Ability to work independently and to take responsibility
  • Readiness to use own initiative
  • Application of a thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to maintain productive, professional and secure working environment
  • Engagement with Professional Development Activities which go beyond their job role

Level 2 Functional Skills Qualification in both English and Maths will need to be achieved by all TDM learners.

TDM coaches also proudly support other National Educational Priorities, such as:

  • British Values: Democracy, The Rule of Law, Tolerance & Mutual Respect, Individual Liberty.
  • Health & Safety in the Workplace
  • Employee Rights and Responsibilities
  • Equality & Diversity
  • Safeguarding (including prevention against radicalisation)

Individual Learning Plan

To achieve and exceed the National Apprenticeship Standard, 20%+ of salaried hours must be spent in learning away from the workstation.  TDM will deliberately and closely align these learning hours with the 80% of on-the-job learning hours offered by the employer.

Your Individual Learning Plan will be delivered by both “field expert” Tech Coaches and “gently uncompromising” Professional Development Coaches.  According to the particular needs of each employer / learner / topic, TDM coaches will responsively plan and deliver options such as:

  • one-to-one coaching tutorials (online or in the workplace) which guide ePortfolio and employer reference building
  • task-setting and guidance through personally selected learning activities to be completed away from workstation including (eg): eLearning, print materials, journal articles, practice labs and tutorials, etc.
  • “tutored” online group learning events
  • classroom size <=15 learners (in Birmingham or Worcester)
  • classroom size <=8 learners (in Birmingham or Worcester)
  • ad-hoc extra support from a Professional Development Coach who will support the apprentice to develop more employable attitudes and behaviours.

Typical eligibility requirements

Individual employers will set the selection criteria, but this is likely to include:

  • 2 x A levels
  • OR a level 3 apprenticeship or other relevant qualifications
  • OR relevant experience
  • and/or an aptitude test with a focus on functional maths

Ready to apply?

TDM want to guide and drive your individual, employer-responsive learning journey.

Can't find what you're looking for?

Let us help you