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The Development Manager

Helping Adult Learning providers to prosper with free software and people development

You could probably save yourselves money and dramatically improve the formal and informal learning processes in your company by outsourcing your Knowledge Management responsibilities (KM = HRD + IT systems) to The Development Manager.

What is meant by Knowledge Management?

...and why do we need it?

A few questions:

  • How closely is the training you pay for (think: fees + staff release costs, etc.) related to your business development plan?
  • Do you measure how well you disseminate learning from training event attendees to other staff who can benefit from it?
  • Does your organisation maintain a practical online platform for the day-to-day sharing of good practice across all of your delivery sites?
  • Are you confident that when a member of your team leaves, they are not taking lots of your vauable industry knowledge away with them forever?
  • Are you and your leadership team fully in control of the content and message of the in-house training your staff team receive at all levels (such as induction, explanation of new policy, etc.)
  • If one of your staff members has a good idea to help your company grow, are you completely confident that you would get to find out about this idea?

If you are answering "no" to any of the above questions you might ask yourself whether it is time for you to consider outsourcing your Knowledge Management responsibilities to someone who can handle the whole Knowledge Management process more professionally for you.



Knowledge management (KM) focuses on how an organisation identifies, creates, captures, acquires, shares and leverages knowledge. Systematic processes support these activities, also enabling replication of successes.

The knowledge held by members of your organisation is one of its most valuable assets. In a digital world it has become possible to more easily capture and disseminate much of that valuable organisational knowledge yes, even much of the more tacit, hard-to-quantify knowledge can be captured and shared.

When we talk about explicit knowledge we are referring to all tangible knowledge which we can capture, put onto a database and share with others. When we talk about tacit knowledge we are talking about the practical experience, know-how, rules-of-thumb, insights and intuition that gets picked up by people who are performing a job within your company - but, until recently, has tended not to get recorded and passed on to others.

The Development Manager can offer a suite of formalised processes, on an outsource basis, to support your organisation's professional development. Please get in touch if you would like to learn more about how this works.